Returns & Exchanges

At Melbourne Gift Shop, we want you to love your purchase; if you are not entirely satisfied, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.

2

Prepare Your Package

Ensure the items are in their original, unused condition with all tags attached, and pack them securely in the original shipping box.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized postal service location or courier point.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing